Refund policy
Return & Exchange Policy + Requirements
We accept returns on regular-priced items within 10 business days of purchase. All approved returns will be issued in the form of a store credit only. To be eligible for a return or exchange, items must meet the following criteria:
- Returns must be accepted within 10 business days of the purchase.
- If item is shipped, customer will provide return shipping.
- All tags must be attached.
- It MUST be unworn & unwashed, free of any odors, stains, damages or signs of wear (e.g., makeup, snags, tobacco, perfume).
- Cannot be on the list of FINAL SALE items.
Final Sale
The following categories are Final Sale and are not eligible for return, exchange, or store credit:
- Sale rack/Seasonal/Custom-made or Pre-Order items
- Items with pearls, sequins, or rhinestones
- All bodysuits, socks & slippers
- All Accessories, handbags, wallets & keychains
- Bath & body products
- All home + scent products
- Bridgewater Candle Company & Bourbon Royalty
- Food and drink products
- Local vendor product lines
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Have A Questions?
For any questions, please give our storefront a call/text at (281) 303-0015 or feel free to send us an email at smalltownbranding@yahoo.com.
We reserve the right to refuse a return or exchange if items do not meet the above requirements. Thank you for shopping with us!