THE POLICY​

We accept returns for store credit, on regular-priced items, 10 business days from the date you place your order. All returns will be issued in the form of store credit.

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THE CRITERIA

If an exchange/return is needed please note the following guidelines. The item(s) should be unworn, unwashed, free/clear of any damages (ex. Make-up stains/Snags), no tobacco/perfume odor, and MUST have all TAGS INTACT!

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STORE CLOTHING POLICY

We are NOT responsible for damages once the items have left the store. This includes washing, snags, discoloration, etc. To ensure your product(s) don't have any of the following issues, we suggest your please read over the care instructions label that can be found inside all of our clothing before washing.

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Please note that before any items are placed out onto the sales floor/online they are thoroughly checked over to ensure your products are free and clear of any flaws.

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FINAL SALE

All Holiday/SEASONAL/Sale items, All Jewelry, Belts, Watch Bands, ALL Head/Hair Accessories, Bodysuits, Handbags, Wallets, Croc Charms, Make-up Products, Socks, Pepper Spray, Key Rings, NU Skin Products, Car Freshies, Candles, Sweet Grace Products, Bath Balms, All of Us Company (soups, dips, etc.), ALL DRINKWARE, Blankets, Wine-A-Rita, and All Soap Products, Thrive Apiaries Products, Goddess Essential products, Sequins/Rhinestone/Pearl products and Pre-Orders/Embroidery. Final Sale purchases are NOT redeemable for any type of store credit, exchange, or refund.

 

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All SALE items and items purchased at a discount are FINAL SALE.

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For any questions, please contact us at smalltownbranding@yahoo.com or visit us in-store.

Final Sale purchases are NOT redeemable for any type of store credit, exchange, or refund.